Privacy Policy
Last updated: 15 September 2026
Elcoteq Assemblies (“Elcoteq,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, contact us, request a quotation, subscribe to communications, or otherwise interact with us.
1. Scope of This Policy
This Privacy Policy applies to the Elcoteq Assemblies website, including www.elcoteqassemblies.com, and other website pages operated by Elcoteq Assemblies that link to this policy.
It does not apply to third-party websites, platforms, or services that may be linked from our website.
2. Information We Collect
We may collect the following categories of personal information.
Information You Provide
When you contact us or submit a website form, we may collect:
Your full name
Email address
Company or organisation name, if provided
Telephone number, if provided
Type of enquiry
Quotation or service requirements
Information included in your message
Files, specifications, or documents you choose to submit
Communication preferences
When you subscribe to receive updates, we may collect your email address and subscription preferences.
Please do not submit sensitive personal information or confidential technical information through a general website form unless it is necessary and you are authorised to share it.
Information Collected Automatically
When you access our website, certain technical information may be collected automatically, including:
Internet Protocol address
Browser and device type
Operating system
Date and time of access
Pages visited
Referring website
General geographic location derived from your IP address
Website errors, security events, and server logs
This information helps us operate, secure, and improve the website.
Cookies and Similar Technologies
Our website may use cookies, local storage, and similar technologies to:
Keep the website functioning correctly
Remember user preferences
Protect forms from spam and misuse
Understand website performance
Maintain website security
Where required by law, non-essential cookies will only be used after you provide consent.
You can control or delete cookies through your browser settings. Disabling essential cookies may affect some website functions.
3. How We Use Personal Information
We may use personal information to:
Respond to enquiries and messages
Prepare and provide quotations
Discuss manufacturing or service requirements
Provide information about our PCB assembly, prototyping, box build, inspection, repair, sourcing, and related services
Manage customer and prospective customer relationships
Send requested company updates or marketing communications
Operate, maintain, and improve our website
Detect spam, fraud, abuse, and security threats
Maintain business and communication records
Comply with applicable laws and regulatory requirements
Establish, exercise, or defend legal claims
We will not use your personal information for a purpose that is materially different from the purpose for which it was collected without providing appropriate notice or obtaining consent where required.
4. Grounds for Processing
Depending on the circumstances and applicable law, we may process personal information:
With your consent
To respond to information voluntarily provided by you
To take steps requested by you before entering into a contract
To perform our contractual obligations
To comply with a legal obligation
For reasonable business purposes, such as website security, fraud prevention, recordkeeping, and service improvement, where permitted by law
To establish, exercise, or defend legal rights
Where processing is based on consent, you may withdraw your consent at any time. Withdrawal will not affect processing that was lawfully carried out before the withdrawal.
5. Marketing Communications
We may send promotional emails or business updates where you have requested them, provided consent, or where otherwise permitted by applicable law.
You can stop receiving marketing communications at any time by:
Using the unsubscribe option included in the communication; or
Contacting us at elcoteqassemblies@gmail.com
We may still send non-promotional communications relating to an active enquiry, quotation, project, contract, or legal requirement.
6. How We Share Information
We do not sell or rent personal information.
We may share personal information with:
Website hosting and maintenance providers
Email and communication service providers
Form processing and spam prevention providers
Information technology and cybersecurity providers
Professional advisers, including legal and accounting advisers
Government authorities, regulators, courts, or law-enforcement bodies where disclosure is required by law
A buyer, investor, or successor in connection with a merger, restructuring, sale, or transfer of all or part of our business
Service providers are permitted to process personal information only for the services they provide to us and subject to appropriate confidentiality and security obligations.
7. International Data Transfers
Some service providers may store or process information outside India or outside the country in which you are located.
Where personal information is transferred internationally, we take reasonable steps to use appropriate contractual, organisational, and technical safeguards and to comply with applicable data-protection requirements.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.
The retention period may depend on:
The nature of the enquiry or business relationship
Whether a quotation, project, or contract is active
Legal, tax, accounting, and regulatory requirements
Warranty, quality-control, or dispute-resolution requirements
Security and fraud-prevention needs
Whether you have withdrawn consent or requested deletion
When personal information is no longer required, we will delete, anonymise, or securely dispose of it, unless continued retention is required or permitted by law.
9. Data Security
We use reasonable administrative, technical, and organisational safeguards designed to protect personal information against:
Unauthorised access
Accidental loss
Misuse
Alteration
Disclosure
Destruction
However, no website, email service, or internet transmission can be guaranteed to be completely secure. You should avoid sending highly confidential information through unsecured email or general website forms.
10. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
Ask whether we process your personal information
Request access to information we hold about you
Request correction of inaccurate or incomplete information
Request that your information be updated
Request deletion of information that is no longer required
Withdraw consent
Object to or restrict certain processing
Opt out of marketing communications
Raise a grievance concerning the handling of your information
Nominate another person to exercise applicable rights on your behalf in the event of death or incapacity
Submit a complaint to an appropriate data-protection authority
To exercise any of these rights, contact us at elcoteqassemblies@gmail.com.
We may request reasonable information to verify your identity before completing a request. Certain rights may be limited where information must be retained to comply with law, fulfil contractual obligations, resolve disputes, or protect legal rights.
11. Children’s Privacy
Our website and services are intended for businesses and adults. They are not directed at children under the age of 18.
We do not knowingly collect personal information from children through the website. If you believe that a child has provided personal information to us, please contact us so that we can review and, where appropriate, delete it.
12. Third-Party Links
Our website may contain links to third-party websites, social media platforms, map services, or other external services.
These third parties operate under their own privacy policies. We are not responsible for their content, privacy practices, or security. We recommend reviewing the relevant privacy policy before providing personal information to a third party.
13. Changes to This Privacy Policy
We may update this Privacy Policy when our website, services, business practices, or legal obligations change.
The revised policy will be published on this page with an updated “Last updated” date. Where required, we may also provide additional notice of material changes.
14. Contact and Grievance Redressal
For privacy questions, requests, complaints, or withdrawal of consent, contact:
Privacy and Grievance Contact
Elcoteq Assemblies
B3 – Standard Design Factory
KINFRA, Nellad
Ernakulam, Kerala – 686669
India
Email: elcoteqassemblies@gmail.com
Please include “Privacy Request” in the email subject and provide sufficient information for us to understand and respond to your request.
